About
Products
Community
Submit a request
Sign in
How can we help?
Stison
FAQs
FAQs
Help documents that bring together our most commonly asked questions for each module.
Menu
General Admin
How can I merge duplicate contact records?
How can I set up a new user on Stison?
I have made a new user but they can't see anything on the system menu. How do I grant them access?
Title Manager
Why is my rights data not saving correctly?
Frequently Asked Questions
Editorial Manager
What information gets copied from Editorial to Title Management?
Production Manager
How can I see what is coming up for my production team?
Frequently Asked Questions
ONIX and Bibliographic Data
My ONIX feed has failed - how can I fix it?
My title/metadata has not appeared in a recipient's database - how can I check that it is being sent correctly from Stison?
How can I check what was sent in my most recent feeds?
Open Access
Frequently Asked Questions
Royalties Manager
How can I remove a sales file that I have uploaded?
How do I record KDP KENP sales in Royalties?
Frequently Asked Questions
European Legislation
The GPSR: Including a Product Safety Contact
The EAA and Accessibility in Stison
The EUDR and Sustainability Metadata
Powered by Zendesk