Supplier/Distributor Region of Operation Error

When creating a supplier/distributor from within Organisation Admin, it is recommended that you set the role of the supplier and their default regions of supply. This can be done by navigating to the Region of Operation Tab. 

Within this tab, you can specify the relevant regions associated with your supplier. Whether the supplier can operate worldwide, or is unable to distribute to certain territories or countries, this tab is where that information should be included. It is also possible to set regions of operation for Ebook titles that differ from the rights allowed for other forms.

If this step is skipped when adding a supplier/ distributor, an error will appear when you attempt to add the supplier to your titles. 

When navigating to the Price Tab from within a title and adding a supplier for whom you have not set rights regions, this error will appear at the top of the screen:

The error will also appear alongside the supplier's name from within the Supply field. 

If you encounter this error, locate the supplier from within Organisation Admin and set the specifications for Region of Operation. 

If you have set the region of operation rights for your supplier and are still receiving this error, check to see whether the rights set for the supplier conflict with the sales rights your publisher has within those regions.

For more information on setting supplier region of operation, visit the Organisation Admin documentation.