I forgot my Adobe ID or my password. How can I get it back?
Your Adobe ID is the email address you provided when you signed up. Try going to the sign-in page and logging in with your primary email address or one of your alternate email addresses. You can also try to reset your password. If you see the error message "The Adobe ID and/or password provided does not appear to be valid", you can try another one of your email addresses until you find the right one.
Can I use the same Adobe ID with multiple devices or applications?
You can authorize up to 6 devices or applications with the same Adobe ID.
I reached the maximum of allowed authorizations with my Adobe ID. How can I reset my authorizations?
To reset your authorizations, you must contact Adobe's Customer Care. Please note that this reset will deauthorize all devices and applications authorized with your Adobe ID.
Can I download the same book on my tablet and my e-Reader?
Yes, as long as both devices are authorized with the same Adobe ID.
Can I remove the DRM from a book?
No. In most countries, including in UK, Canada and the United States, it is illegal to circumvent or remove DRM technology from a file.
Can I convert a DRM-protected book into another format?
No. Converting the file requires circumventing DRM technology, which is illegal in most countries, including UK, Canada and the United States.