Module Feedback and asking for assistance
Pinned FeaturedThis area enables you to ask the community for help and assistance, or look to provide feedback to us.
If you are asking a question then please be as clear and concise as possible.
Stison Feedback Topic
No one knows our modules better than you, our customers. It is fantastic to hear how you use the system, but also what you feel would make them better.
Here are a few guidelines on how to use the Product Feedback topic, so that our Product team can effectively use and apply your feedback:
Follow the Community Code of Conduct
Feedback and constructive criticism are welcome. Disparaging, harassing, mean, or snarky remarks about Stison, its employees, or other community members will not be tolerated. We’re all friends and professionals, so let’s keep it polite. We don’t like having to remove comments, but we reserve the right to do so without warning in order to maintain a positive community experience for everyone.
Search first
Over time we hope to build a clear picture of areas requiring development, so it is possible someone has already made a suggestion similar to yours. Keeping conversations in existing threads makes them easier for others to find, and helps keep the Community organized. Please do check to see if a request has already been made.
Vote for suggestions you like
Votes do matter! See a post or comment you like or agree with? Use that up arrow! Feel like making a post that just says "+1"? Please use the upvote button instead. Post a comment to add more information or share your detailed use case.
Give details, examples, and tell us about the problem you’re trying to solve
The most helpful Product Feedback posts are the ones that describe the nature and scope of a problem. Try to share the following information in your post or comment:
- Area Impacted
- Request Summary
- Description / Use Case
- Impact of limitation or missing feature
- Other necessary information or resources
Here is a template for feature requests that you can copy and paste and then just fill in your details.
It's much easier for us to address a suggestion if we clearly understand the context of the issue, the problem, and why it matters to you.
Rest assured we will read your post, but we may not respond
Stison will dedicate time in the community to read your comments, answer your questions, ask you questions about your feedback, and lead conversations around areas they’re focused on.
Posts are not guaranteed a response, or inclusion in any product backlogs or roadmaps. This forum is simply for sharing your challenges and how you use the product, but it is not a case/resolution system.
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